We are a local husband-and-wife team living in Penticton, British Columbia. We specialize in building reliable 24/7 overflow call protection systems for residential trade businesses across the South & Central Okanagan.
Founder & Business Operations Lead
Shivani leads RevenueWard's business operations, client relationship management, and financial governance. She ensures every local Okanagan contractor receives transparent retainer terms, zero surprise billing, and dedicated 1-on-1 account oversight.
Co-Founder & Chief Technical Operator
Angad architects RevenueWard's Retell AI voice engine, Google cloud webhooks, and dispatch software integrations. He designs customized call flows, safety escalation protocols, and instant SMS/email lead routing for plumbing & HVAC teams.
Why local trade contractors choose to partner with our Penticton team.
We live in Penticton and service Kelowna, West Kelowna, Summerland, Oliver, and Vernon. We understand local seasonal call volume spikes.
We build and test your virtual assistant on a private test phone line first. You test it with 10 call scenarios before connecting your main line.
Our systems are designed strictly for after-hours and busy-line overflow. Your existing receptionist stays in full control of daytime scheduling.