🎙️ Retell AI Voice Engine & Custom Prompt Logic

Built Specifically for Plumbing & HVAC Operations

Generic chatbot widgets fail over the phone. RevenueWard combines human-like voice synthesis with trade-specific prompt guardrails to capture emergency leads 24/7.

RETELL VOICE ENGINE v4.5 2s Latency • Active
VOICE PROMPT SAMPLE
"Thank you for calling Apex Plumbing, this is Alex. I can get our on-call technician dispatched to your location right away. May I confirm your address?"
Technical Capabilities

The 4 Pillars of Revenue Recovery

Designed around the real-world operational challenges of Okanagan trade contractors.

Rapid Answer Target

RevenueWard is configured to answer forwarded calls quickly. Actual answer time is measured during acceptance testing and can vary with carrier and platform latency.

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Trade Emergency Guardrails

Alex qualifies caller issue severity (e.g., active water main burst vs. routine faucet estimate) and enforces strict safety protocols for gas or fire hazards.

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Structured Manager Alerts

After each analyzed call, the configured workflow sends the manager an SMS and email summary. Delivery timing is verified before live forwarding begins.

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Private Lead Ledger & Integration Readiness

Approved lead fields can be logged in a private ledger. Field-service platform connections are custom-scoped and sold only after a successful sandbox test.